Privacy Policy for E Ride Pro Official

At E Ride Pro, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, erideproofficial.com (the “Site”), or interact with us through other channels. By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Contact Information: Name, email address, phone number, mailing address, or other information you provide when you create an account, make a purchase, sign up for newsletters, or contact us.
Payment Information: Credit card details, billing address, or other payment-related information processed through our secure payment processors.
Account Information: Username, password, and preferences associated with your account on our Site.
Customer Support Information: Details you provide when contacting our customer support team, including communications and any additional information you share.

b. Non-Personal Information

Browsing Data: IP address, browser type, device type, operating system, pages visited, time spent on the Site, and referring URLs collected through cookies, pixels, or similar technologies.
Usage Data: Information about how you interact with our Site, such as clicks, searches, and products viewed.
Aggregated Data: Statistical or demographic data that does not directly identify you, used for analytics and improving our services.

2. How We Collect Information

We collect information in the following ways:

Directly from You: When you fill out forms, make purchases, sign up for newsletters, or communicate with us.
Automatically: Through cookies, web beacons, and other tracking technologies when you visit our Site.
From Third Parties: From service providers, payment processors, or marketing partners who assist us in operating the Site or delivering services.

3. How We Use Your Information

We use your information to:

Process and fulfill orders, including shipping and payment processing.
Provide customer support and respond to your inquiries.
Send promotional emails, newsletters, or marketing communications (with your consent, where required).
Personalize your experience on the Site, such as recommending products or displaying tailored content.
Improve our Site, products, and services through analytics and user feedback.
Comply with legal obligations or protect our legal rights.
Prevent fraud and ensure the security of our Site.

4. How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors who assist with payment processing, shipping, website hosting, analytics, or marketing.
Legal Authorities: When required by law, such as in response to a subpoena or court order.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
Marketing Partners: With your consent, for joint marketing purposes.

We do not sell your personal information to third parties for their own marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze Site usage. You can manage preferences via your browser or our cookie consent tool.

6. Your Choices

Opt-Out of marketing emails via the unsubscribe link.
Manage or block cookies in your browser settings.
Request access, correction, or deletion of your personal data (subject to applicable laws).

7. Data Security

We implement industry-standard security measures, but no system is 100% secure.

8. International Data Transfers

Information may be transferred to and processed in the United States or other countries where we or our service providers operate, with appropriate safeguards in place.

9. Children’s Privacy

Our Site is not intended for individuals under 13. We do not knowingly collect data from children under 13.

10. California Privacy Rights (CCPA)

California residents have the right to know, delete, and opt-out of the sale of personal information (we do not sell your data). Contact us with “CCPA Request” in the subject line to exercise these rights.

11. Changes to This Privacy Policy

We may update this policy periodically. Continued use of the Site after changes constitutes acceptance.

For CCPA requests, please include “CCPA Request” in the subject line.

Thank you for choosing E Ride Pro. Your privacy and trust are important to us.